Return & Refund Policy

Because our products are made to order, we generally do not accept returns or exchanges for incorrect size selection, change of mind, or buyer’s remorse.

If your order arrives damaged, defective, misprinted, or incorrect, please contact us within 30 days of delivery so we can make it right.

When contacting us, please include:

• Your order number

• A brief description of the issue

• Clear photos showing the problem

If the item is confirmed to be damaged, defective, misprinted, or incorrect, we may provide a replacement or refund at no additional cost.

Please review product descriptions, sizing information, colors, and order details carefully before placing your order.

If you have any questions about an order, contact Nine Sixteen Supply Co. before placing your order or as soon as possible after an issue occurs.