Legal notice

Terms of Service

These Terms of Service govern your use of the Nine Sixteen Supply Co. website and your purchase of products from us.

By visiting our site, using our services, or placing an order, you agree to these Terms of Service.

1. About Nine Sixteen Supply Co.

Nine Sixteen Supply Co. sells garage-culture apparel and related products through our online store.

Our store is powered by Shopify.

2. Online Store Use

You may use this website only for lawful purposes.

You agree not to use the site in a way that could damage, disable, interfere with, or misuse the store, its services, or other customers.

You are responsible for providing accurate information when placing an order, including your billing, payment, and shipping information.

3. Products

We make reasonable efforts to represent our products accurately.

Because colors and product appearance can vary depending on your screen, device, lighting, and production process, the item you receive may look slightly different from what appears on your screen.

Product descriptions, availability, pricing, colors, sizes, and designs may change without notice.

We reserve the right to discontinue products at any time.

4. Made-to-Order Products

Many Nine Sixteen Supply Co. products are made to order and fulfilled by our production partners.

Because production may begin shortly after an order is placed, we may not always be able to cancel or modify an order once it has entered production.

Please review your size, color, design, quantity, and shipping address carefully before submitting your order.

5. Orders

Submitting an order does not guarantee acceptance.

We reserve the right to refuse or cancel an order for reasons including, but not limited to:

payment issues
suspected fraud
incorrect pricing
product availability
production limitations
shipping restrictions
errors in product or order information

If we cancel an order after payment has been collected, the appropriate refund will be issued.

6. Pricing and Payment

Prices are shown in U.S. dollars unless otherwise stated.

Prices, discounts, promotions, and product availability may change without notice.

Applicable sales tax may be added at checkout where required.

Nine Sixteen Supply Co. offers free standard U.S. shipping on every order with no minimum purchase required.

Additional or optional shipping services, if ever offered, may carry separate charges and will be shown before checkout is completed.

7. Shipping and Delivery

Our shipping terms are explained in our Shipping Policy:

/policies/shipping-policy

Standard U.S. shipping is free on every order.

Delivery dates and transit times are estimates and are not guaranteed.

Delays may occur due to production volume, carrier delays, weather, holidays, address problems, or other circumstances outside our control.

Tracking information is provided when available.

Customers are responsible for providing a complete and accurate shipping address.

8. Returns, Replacements, and Refunds

Our return and refund terms are explained in our Refund Policy:

/policies/refund-policy

Because many of our products are made to order, we generally do not accept returns or exchanges for incorrect size selection, change of mind, or customer ordering errors.

If an item arrives damaged, defective, misprinted, or incorrect, contact us within the timeframe stated in our Refund Policy so we can review the issue.

9. Product Sizing

Sizing may vary slightly between product types, blanks, and manufacturers.

Customers are responsible for reviewing the sizing information provided on the product page before ordering.

We recommend comparing garment measurements with a shirt or item you already own when possible.

10. Intellectual Property

All Nine Sixteen Supply Co. branding, logos, artwork, graphics, designs, text, photography, product names, slogans, and other original content are owned by Nine Sixteen Supply Co. or used with permission.

You may not copy, reproduce, modify, distribute, sell, publish, or commercially use our content or designs without written permission.

Purchasing a product does not give you ownership rights to the underlying artwork or intellectual property.

11. Third-Party Services

Our store may use third-party companies and services for functions including:

website hosting
payment processing
production
fulfillment
shipping
analytics
marketing
customer communications

These third parties may have their own terms and privacy policies.

Nine Sixteen Supply Co. is not responsible for third-party websites or services that we do not control.

12. Shopify

Our online store is powered by Shopify.

Purchases made through this store are transactions between you and Nine Sixteen Supply Co., not Shopify.

Shopify provides the technology that allows us to operate the store and process transactions.

13. Privacy

Our Privacy Policy explains how personal information may be collected, used, and processed:

/policies/privacy-policy

By using this website, you acknowledge that information may be processed by Shopify and other service providers necessary to operate the store and fulfill orders.

14. Marketing and Communications

If you choose to subscribe to marketing emails or other promotional communications, you may unsubscribe at any time using the unsubscribe option provided in those messages.

Transactional communications related to orders, shipping, payments, or customer service may still be sent when necessary.

15. Reviews, Comments, and Submitted Content

If you submit reviews, comments, photographs, feedback, or other content to Nine Sixteen Supply Co., you confirm that you have the right to provide that content.

You agree that we may use customer reviews, feedback, and submitted content for reasonable business and promotional purposes unless prohibited by law.

You may not submit content that is unlawful, abusive, deceptive, defamatory, infringing, malicious, or otherwise harmful.

16. Errors and Inaccuracies

Occasionally, our website may contain typographical errors, incorrect pricing, product description errors, availability errors, or other inaccuracies.

We reserve the right to correct these errors and update information at any time.

If an error materially affects an order you placed, we may contact you to resolve the issue or cancel the affected order and issue an appropriate refund.

17. Prohibited Uses

You may not use our website or services to:

violate applicable law
infringe intellectual property rights
transmit malicious software
attempt unauthorized access to the website or systems
interfere with site operation
submit fraudulent information
scrape, copy, or reproduce store content for unauthorized commercial use
impersonate another person or business
engage in abusive, deceptive, or harmful conduct

18. Disclaimer

To the fullest extent permitted by law, our website and services are provided on an “as available” basis.

We do not guarantee uninterrupted website access, error-free operation, or that every product will meet every individual customer’s subjective expectations.

Nothing in these Terms limits any rights you may have under applicable consumer-protection laws that cannot legally be waived.

19. Limitation of Liability

To the fullest extent permitted by law, Nine Sixteen Supply Co. will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website or purchase of products.

Where liability cannot legally be excluded, our liability will be limited to the extent permitted by applicable law.

20. Indemnification

You agree to indemnify and hold Nine Sixteen Supply Co. harmless from claims, losses, liabilities, or expenses resulting from your unlawful use of the website, violation of these Terms, or infringement of the rights of another party.

21. Severability

If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in effect.

22. No Waiver

If we do not immediately enforce a provision of these Terms, that does not mean we waive our right to enforce it later.

23. Changes to These Terms

We may update these Terms of Service from time to time.

Changes will take effect when the revised Terms are posted on the website unless otherwise required by law.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.

24. Governing Law

These Terms are governed by the laws applicable to Nine Sixteen Supply Co. and the jurisdiction in which the business operates, subject to any consumer rights that apply in your location.